
Shipping Policy – Effective Date: January 14, 2025
At Safettopic, we are dedicated to delivering your products as quickly and safely as possible. Our Shipping Policy outlines our shipping methods, delivery times, costs, and other relevant information to ensure that your order arrives without issues. By purchasing from us, you agree to the terms set forth in this policy.
1. Shipping Methods and Delivery Times
We offer a variety of shipping methods to accommodate your needs. Delivery times may vary depending on your location and the shipping method you select during checkout.
Standard Shipping: Estimated delivery time is 5-7 business days. This is the most economical option and is available for both domestic and international orders.
Expedited Shipping: For faster delivery, we offer expedited shipping, which takes 2-3 business days. Expedited shipping is available for domestic orders only.
International Shipping: We also offer international shipping to select countries. Delivery times vary by destination, but you can expect your order to arrive within 7-14 business days, depending on the shipping method and customs processing.
Free Shipping: Occasionally, we offer free shipping promotions. Please check our website or subscribe to our newsletter to stay informed about any current offers.
2. Shipping Costs
Shipping costs depend on several factors, including your location, the shipping method selected, and the size/weight of your order. During the checkout process, you will be presented with the available shipping options and their corresponding costs.
Domestic Orders: Shipping costs for orders within the United States are calculated at checkout. Free shipping may be available for orders over a certain amount.
International Orders: For international shipping, customs duties, taxes, and import fees are the responsibility of the customer. These charges are not included in the shipping cost and will be billed by the carrier upon delivery.
3. Order Processing Time
We aim to process and ship all orders within 1-2 business days of receiving payment confirmation. Please note that orders placed on weekends or holidays may experience a slight delay in processing.
- Order Confirmation: After placing an order, you will receive an email confirmation with your order details. Once your order has been shipped, you will receive a second email containing tracking information.
4. Shipping Restrictions
We currently ship to most countries around the world. However, there are certain locations where shipping may be restricted due to logistical, legal, or regulatory reasons. If we cannot fulfill an order to your country, we will notify you immediately and offer a full refund.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment through the carrier’s website. If you have any issues with tracking or delivery, please contact our customer support team at info@safettopic.click.
6. Lost or Damaged Shipments
While we take great care to ensure that your items are packed securely, occasionally packages may be lost or damaged in transit. If your order is lost or damaged, please contact us immediately so we can assist with a claim or provide a replacement. We may ask for supporting documentation, such as photos of the damaged item.
7. Address Accuracy
It is important that the shipping address provided during checkout is accurate. We are not responsible for orders that are delayed or undelivered due to incorrect or incomplete address information. If you notice an error in your shipping address after placing your order, please contact us immediately to update the address before your order is shipped.
8. Delivery Issues
If there are issues with delivery, such as delayed shipments or undelivered items, please contact the carrier directly using the tracking number provided. If the carrier is unable to resolve the issue, please reach out to our customer support team for further assistance.
9. Signature Requirements
For high-value orders, we may require a signature upon delivery to ensure that the package reaches the intended recipient. If a signature is required, the carrier will leave a notice if the package is missed, allowing you to arrange a re-delivery or pickup.
10. Returns and Exchanges
If you need to return or exchange an item, please refer to our Refund and Returns Policy. You will need to follow the return instructions provided, and you will be responsible for the return shipping fees unless the item is damaged or defective.
Contact Information
If you have any questions or concerns regarding our Payment or Shipping Policies, please feel free to contact us:
- Street: 29977 W Bates Rd, Hammond, Louisiana (LA), 70403
- Phone: (225) 209-0294
- Email: info@safettopic.click
- Website: safettopic.click